Online Banking Login
  FORGOT PASSWORD?
 
 
   
 

Career Opportunities

Welcome to Metairie Bank's online employment resource. You may view our current job openings and submit an application directly to the Metairie Bank Human Resources Department. Metairie Bank is an equal opportunity employer.

 

Metairie Bank is currently accepting applications from qualified individuals for the following positions:

 
  Call Center Specialist  
Part-Time Teller Level I Teller-Metairie Teller-Covington
Mortgage Loan Closer CSR-Metairie CSR-Covington
     

CLICK FOR DETAILS AND TO APPLY

 
 

Call Center Specialist

POSITION SUMMARY
Provide service and support for customers over the phone dealing with requests that are both routine in nature and some that require extensive research and use of problem solving skills to identify and resolve issues with payment systems, mobile banking, internet banking, and other transaction or account related situations for members. The primary role for this position is to manage the incoming call queue with other representatives, take incoming calls, enter customer contact notes, use problem solving skills and provide solutions that meet the best needs of the customers and the bank.

ESSENTIAL FUNCTIONS
• Handle high volume incoming calls from customers and vendors.
• Research solutions to customer issues, and escalate the call to the appropriate department when the issue exceeds position authority.
• Provide excellent customer service and develop customer relationships.
• Reset passwords, challenge questions, and PINs for customers using Electronic Banking procedures and policy.
• Setup online and telephone banking for new and existing customers.
• Review and analyze reports
• Monitor and test bank systems for quality control

POSITION QUALIFICATIONS
High School Diploma or equivalent required.

SKILLS & ABILITIES
• Excellent analytical skills, including the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proven organizational and facilitation skills.
• Demonstrated expertise in oral and written communications.
• Demonstrated expertise in analysis and decision support.

APPLY ONLINE FOR CALL CENTER SPECIALIST


 

Part-Time Teller Level I

POSITION SUMMARY
Provides a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders and traveler’s checks.

ESSENTIAL FUNCTIONS
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler’s checks and money orders.
• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.

APPLY ONLINE FOR PART-TIME TELLER LEVEL I


 

Mortgage Loan Closer

POSITION SUMMARY
The incumbent should possess a minimum of three years in a mortgage lending environment with current lending guidelines, TRID compliance requirements, and LaserPro, Mortgagebot and DocMagic experience preferred. Experience with Conventional/FHA/VA and USDA loans preferred. Experience in the following job duties is required but not limited to:

ESSENTIAL FUNCTIONS
Prepare preliminary and closing documents for secondary market and portfolio loans

Ability to follow underwriting instructions on obtaining and verifying documentation needed at closing to approve loans for funding

Prepare closing packages according to product type, lock information and underwriting approval

Manage all mortgage document requirements for specific products, investors and underwriting criteria

Communicate with all necessary parties regarding closing criteria, scheduling and information

Update system to reflect details of LE and determine approval tolerance risks

POSITION QUALIFICATIONS
High School Diploma or equivalent required.

SKILLS & ABILITIES
• Excellent analytical skills, including the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proven organizational and facilitation skills.
• Demonstrated expertise in oral and written communications.
• Demonstrated expertise in analysis and decision support.

APPLY ONLINE FOR MORTGAGE LOAN CLOSER

 
 

Teller-Metairie

POSITION SUMMARY
Provides a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders and traveler’s checks.

ESSENTIAL FUNCTIONS
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler’s checks and money orders.
• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Maintain safe levels of vault currency supply.
• Remitting excess to currency to Federal Reserve.
• Submit order for currency to the Federal Reserve, and order for Postage Stamps and maintaining entries for all.
• Completing trades with tellers for currency supply.
• Maintain secure and balanced currency ledger entries.
• Maintain cash supply for commercial business, ATM, and Saturday bags.

POSITION QUALIFICATIONS
High School Diploma. Cash Handling experience.

SKILLS & ABILITIES
• Providing excellent customer service.
• Maintaining ethical and professional behavior at all times.
• Maintaining a positive and courteous attitude at all times, and maintaining a professional image.
• Adhering to policies and procedures and staying abreast of changes.
• Contributing to a safe and comfortable work environment.
• Ability to interact with customers and cross sell various products and services.
• Ability to operates office machines; copier, fax, scanner, coin counter, currency counter, calculator.
• Strong Math Aptitude
• Ability to operate printer, fax and scanner.

APPLY ONLINE FOR TELLER-METAIRIE

 
 

CSR-Metairie

POSITION SUMMARY
Provides customized financial institution services to customers with specific or special banking needs.

ESSENTIAL FUNCTIONS
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler’s checks and money orders.
• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Maintain safe levels of vault currency supply.
• Remitting excess to currency to Federal Reserve.
• Submit order for currency to the Federal Reserve, and order for Postage Stamps and maintaining entries for all.
• Completing trades with tellers for currency supply.
• Maintain secure and balanced currency ledger entries.
• Maintain cash supply for commercial business, ATM, and Saturday bags.
• Provides customers with account information and updates as requested.
• Assists potential customers in establishing new accounts and completing customer account files.
• Assists other financial institution staff in waiting on customers, answering telephones and performing other duties as necessary.
• Assists in training new and established employees for new positions, promotions, or operational changes.
• Will be a backup for the platform, will primarily be a fully functioning teller who can work as a leader and mentor for staff on the teller line and platform.
• Sells financial institution products and services to customers and meets or exceeds monthly sales goals.
• Evaluates customer needs through the use of open questions and refers customers to the appropriate financial services representative when appropriate.
• Follows up by phone or written correspondence after the initial sales encounter.
• Performs paying and receiving teller functions using a teller terminal.
• Performs miscellaneous functions, including bond orders and redemption, selling and preparing money orders, and selling traveler’s checks.
• Performs administrative duties, including filing and correspondence preparation.
• Opens, closes and services every type of account.
• Prepares and maintains various reports and records.

POSITION QUALIFICATIONS
Associates Degree or equivalent experience. One to two years in financial institution.

SKILLS & ABILITIES
• One to three years experience in retail sales.
• Strong sales-oriented personality with outgoing and professional manner.
• Excellent interpersonal relations and communications skills.
• Proficient reading, writing, grammar and mathematics skills.

APPLY ONLINE FOR CSR-METAIRIE

 
 

NORTH SHORE

 

Teller-Covington

POSITION SUMMARY
Provides a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders and traveler’s checks.

ESSENTIAL FUNCTIONS
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler’s checks and money orders.
• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Maintain safe levels of vault currency supply.
• Remitting excess to currency to Federal Reserve.
• Submit order for currency to the Federal Reserve, and order for Postage Stamps and maintaining entries for all.
• Completing trades with tellers for currency supply.
• Maintain secure and balanced currency ledger entries.
• Maintain cash supply for commercial business, ATM, and Saturday bags.

POSITION QUALIFICATIONS
High School Diploma. Cash Handling experience.

SKILLS & ABILITIES
• Providing excellent customer service.
• Maintaining ethical and professional behavior at all times.
• Maintaining a positive and courteous attitude at all times, and maintaining a professional image.
• Adhering to policies and procedures and staying abreast of changes.
• Contributing to a safe and comfortable work environment.
• Ability to interact with customers and cross sell various products and services.
• Ability to operates office machines; copier, fax, scanner, coin counter, currency counter, calculator.
• Strong Math Aptitude
• Ability to operate printer, fax and scanner.

APPLY ONLINE FOR TELLER-COVINGTON

 
 

CSR-Covington

POSITION SUMMARY
Provides customized financial institution services to customers with specific or special banking needs.

ESSENTIAL FUNCTIONS
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler’s checks and money orders.
• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Maintain safe levels of vault currency supply.
• Remitting excess to currency to Federal Reserve.
• Submit order for currency to the Federal Reserve, and order for Postage Stamps and maintaining entries for all.
• Completing trades with tellers for currency supply.
• Maintain secure and balanced currency ledger entries.
• Maintain cash supply for commercial business, ATM, and Saturday bags.
• Provides customers with account information and updates as requested.
• Assists potential customers in establishing new accounts and completing customer account files.
• Assists other financial institution staff in waiting on customers, answering telephones and performing other duties as necessary.
• Assists in training new and established employees for new positions, promotions, or operational changes.
• Will be a backup for the platform, will primarily be a fully functioning teller who can work as a leader and mentor for staff on the teller line and platform.
• Sells financial institution products and services to customers and meets or exceeds monthly sales goals.
• Evaluates customer needs through the use of open questions and refers customers to the appropriate financial services representative when appropriate.
• Follows up by phone or written correspondence after the initial sales encounter.
• Performs paying and receiving teller functions using a teller terminal.
• Performs miscellaneous functions, including bond orders and redemption, selling and preparing money orders, and selling traveler’s checks.
• Performs administrative duties, including filing and correspondence preparation.
• Opens, closes and services every type of account.
• Prepares and maintains various reports and records.

POSITION QUALIFICATIONS
Associates Degree or equivalent experience. One to two years in financial institution.

SKILLS & ABILITIES
• One to three years experience in retail sales.
• Strong sales-oriented personality with outgoing and professional manner.
• Excellent interpersonal relations and communications skills.
• Proficient reading, writing, grammar and mathematics skills.

APPLY ONLINE FOR CSR-COVINGTON

 
 

 

 

  HUMAN RESOURCES

Ray Markase   

Vice President, HR Director

504-832-5610

rmarkase@metairiebank.com
Location: Main Office

 
For your protection, please do not submit account numbers, social security numbers, or other confidential information via standard, unencrypted email.