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Online Account Fraud Protection

Metairie Bank strives to make metairiebank.com a safe, secure, time-saving way to manage your Metairie Bank accounts. We have many built-in security features on the site, but you need to do your part to protect your personal information. Attention to your responsibilities is outlined below. We will also credit your Metairie Bank accounts for any fees charged due to the unauthorized transaction.

Your Responsibilities

What Description When
Review Accounts Regularly Review your Metairie Bank accounts and notify us of any unauthorized activity. At least once a month
Protect Your PINs and Password Never store your Online User ID, password or personal identification number (PIN) in your browser, or share them with family or friends. Never enter this information anywhere other than metairiebank.com. Change your PIN and password every few months.
Protect Your Computer Ensure your computer has the most current anti-spyware, anti-virus and firewall software. Always
Keep Your Browser Up to Date Always use an up-to-date, supported browser with at least 128-bit encryption. Always
Keep Your Operating System Up to Date Check for the latest security updates on your operating system. Monthly
Do Not Reply to E-mail Requests Metairie Bank will not ask for personal information in an e-mail. Do not provide account numbers or passwords, or click suspicious links. Never
Log Off from metairiebank.com Close your browser after you log off. Do not leave your computer unattended while on metairiebank.com. Each Visit
Stay Informed Check the Security and Privacy Center regularly to stay current on the latest security issues and advice. Regularly
Cooperate with Metairie Bank Cooperate with us in investigating and prosecuting any unauthorized activity on your account. This may include giving us access to your computer. Always

Enhance Your Personal Level of Security

MasterCard® Secure Code™

Protect yourself from unauthorized use of your card and shop online with confidence.

MasterCard SecureCode is a simple and secure way to pay at thousands of online stores. A private code known only to you and your bank, your SecureCode enhances your existing MasterCard account by protecting you against unauthorized use of your card when shopping online at participating online retailers. Enroll Now

         

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©2012 Metairie Bank. This bank complies with Section 326 of the "USA Patriot Act" that
mandates we verify certain information about you while processing your account application.
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