Provides a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders and traveler’s checks.


To process numerous daily transactions for commercial and personal banking customers and to securely handle cash responsibilities and customer information.

• Open and close the main vault under dual control
• Answer incoming calls using bank approved proper phone etiquette
• Maintain all cash drawers, vaults and customer information securely
• Balance ATM daily under dual control and replenish cash to comply with sufficient cash levels
• Have knowledge of and alert to CTR and Monetary Instrument reports
• Complete bank mandated ongoing compliance training
• Maintain safe and balanced levels of vault currency supply
• Place currency orders and remit excess currency with the Federal Reserve
• Order U.S. postal stamps and complete corresponding entries
• Complete cash trades with tellers
• Maintain secure and balanced currency ledgers
• Maintain cash supply to serve commercial business needs
• Maintain increased and controlled levels of cash for holidays and hurricane season
• Assist with night drop collection and verify transactions under dual control
• Able to research and clear teller overages and shortages
• Perform personal and commercial transactions to include but not limited to:
     o Cashing checks
     o Accept deposits
     o Process loan payments (consumer, commercial & mortgage)
     o Handle Cash Withdrawals
     o Cash US savings bonds
     o Process cash advances
     o Sell money orders and cashier’s checks
     o Process safe deposit box payments
     o Sell US postal stamps
     o Open Christmas Club accounts and process payments
     o Sell MasterCard gift cards
     o Verify strapped currency and bulk coin
     o Handle cash exchange request
     o Assist customers with account inquiries
     o Assist customers with safe deposit box entry and closings
• Collect and Scan branch transactions
• Cross train with and back up basic desk-based transactions
• Proper handling of assigned check authority limit
• Remain attentive to and provide solutions for customer product/service needs
• Knowledge of products and services
• Ability to have relationship sales conversations with existing and potential customers (cross sell)
• Team oriented to participate in the success of branch growth goals

High School Diploma. Cash handling experience

• Provide excellent customer service
• Maintain ethical and professional behavior at all times
• Maintain a professional image
• Maintain a positive, professional and courteous attitude at all times
• Assist customers in a non-discriminatory manner
• Adhere to policies and procedures and staying abreast of changes
• Contribute to a safe and comfortable work environment
• Ability to interact with customers and cross sell various products and services
• Ability to operates office machines; copier, fax, scanner, coin counter, currency counter, calculator
• Strong Math Aptitude
• Maintain compliance with state and federal laws

Equal Opportunity Employer/Veterans/Disabled