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COVID-19 UPDATE: We are temporarily adjusting operations by directing customers to schedule lobby appointments. We encourage you to use the Drive-Thru and ATMs for routine transactions. You can access your accounts 24/7 through Online, Mobile, and ATM banking.
To Schedule An Appointment Click Here or Call Customer Service at (504)-834-6330 (Southshore) or (985)-674-2255 (Northshore). For updates and more information click here.

Get In Touch

For general customer service inquiries during regular business hours, please use the following numbers:

South Shore           North Shore
(504) 834-6330             (985) 674-2255

Customer Service Call Center Representatives are available during the following hours:

Monday through Thursday
9:00 AM – 5:00 PM

Friday
9:00 AM – 5:00 PM

Saturday
9:00 AM – 12:00 PM

24-Hour Banking Line

To obtain assistance with Telephone Banking, please call Customer Service:

SOUTH SHORE           NORTH SHORE
(504) 834-3224             (985) 674-4415

 

Report A Lost/Stolen Debit Card

To report a lost of stolen Debit Card call:

1-800-500-1044

Report A Lost/Stolen Credit Card

To report a lost of stolen Credit Card call:

1-800-453-4270

Online Applications & Contacts

Mortgage Lending 

(504) 832-5678

Apply for a Mortgage Loan

 

Online Banking

Once enrolled, you can also sign up for Mobile Banking, Account Alerts, Bill Pay, and Xpress Deposits

Enroll in Online Banking

 

MasterCard Debit Card

Apply for a MasterCard Debit Card

Personal Lending 

(504) 832-5626

Apply for a Personal Loan

 

Business & Professional, Commercial Lending

(504) 832-5667

More Information

Send A Message

Send a general question to customerservice@metairiebank.com or via the form below. For your protection, please note this is not a secure method. Please do not submit account numbers, social security numbers, or other confidential information via standard, un-encrypted email.

General Contact Form