Schedule An Appointment or Call Customer Service at (504) 834-6330 or (985) 674-2255

Click here for Paycheck Protection updates.Updated as of 01/13/2021

If Bill Pay isn’t working on Safari, please remove cross site tracking and block all cookies.

For Firefox:

  1. Go to Menu > Options
  2. Go to Privacy & Security sidebar tab > Browser History > Content Blocking and select “Custom”
  3. Check the “Custom” box and select either “All third party cookies” or “All cookies
    from the drop-down menu.

Get In Touch

For general customer service inquiries during regular business hours, please use the following numbers:

South Shore           North Shore
(504) 834-6330             (985) 674-2255

Customer Service Call Center Representatives are available during the following hours:

Monday through Thursday
9:00 AM – 5:00 PM

9:00 AM – 5:00 PM

9:00 AM – 12:00 PM

24-Hour Banking Line

To obtain assistance with Telephone Banking, please call Customer Service:

(504) 834-3224             (985) 674-4415


Report A Lost/Stolen Debit Card

To report a lost of stolen Debit Card call:


Report A Lost/Stolen Credit Card

To report a lost of stolen Credit Card call:


Online Applications & Contacts

Mortgage Lending 

(504) 832-5678

Apply for a Mortgage Loan


Online Banking

Once enrolled, you can also sign up for Mobile Banking, Account Alerts, Bill Pay, and Xpress Deposits

Enroll in Online Banking


MasterCard Debit Card

Apply for a MasterCard Debit Card

Personal Lending 

(504) 832-5626

Apply for a Personal Loan


Business & Professional, Commercial Lending

(504) 832-5667

More Information

Send A Message

Send a general question to customerservice@metairiebank.com or via the form below. For your protection, please note this is not a secure method. Please do not submit account numbers, social security numbers, or other confidential information via standard, un-encrypted email.

General Contact Form