COVID-19 UPDATE: We are temporarily adjusting operations by directing customers to schedule lobby appointments. We encourage you to use the Drive-Thru and ATMs for routine transactions. You can access your accounts 24/7 through Online, Mobile, and ATM banking.

Schedule An Appointment or Call Customer Service at (504) 834-6330 or (985) 674-2255

Click here for more updates.

Apply for the Louisiana Loan Portfolio Guaranty Program

Get In Touch

For general customer service inquiries during regular business hours, please use the following numbers:

South Shore           North Shore
(504) 834-6330             (985) 674-2255

Customer Service Call Center Representatives are available during the following hours:

Monday through Thursday
9:00 AM – 5:00 PM

9:00 AM – 5:00 PM

9:00 AM – 12:00 PM

24-Hour Banking Line

To obtain assistance with Telephone Banking, please call Customer Service:

(504) 834-3224             (985) 674-4415


Report A Lost/Stolen Debit Card

To report a lost of stolen Debit Card call:


Report A Lost/Stolen Credit Card

To report a lost of stolen Credit Card call:


Online Applications & Contacts

Mortgage Lending 

(504) 832-5678

Apply for a Mortgage Loan


Online Banking

Once enrolled, you can also sign up for Mobile Banking, Account Alerts, Bill Pay, and Xpress Deposits

Enroll in Online Banking


MasterCard Debit Card

Apply for a MasterCard Debit Card

Personal Lending 

(504) 832-5626

Apply for a Personal Loan


Business & Professional, Commercial Lending

(504) 832-5667

More Information

Send A Message

Send a general question to customerservice@metairiebank.com or via the form below. For your protection, please note this is not a secure method. Please do not submit account numbers, social security numbers, or other confidential information via standard, un-encrypted email.

General Contact Form