Thank you for your Business. We are The Bank of Personal Service. We are here to assist with your banking needs. Give us a Contact us by Phone, Email, Online Chat, Text or Online Banking Secure Message and we’ll be happy to assist.

Get In Touch

For general customer service inquiries during regular business hours, please use the following numbers:

South Shore           North Shore
(504) 834-6330             (985) 674-2255

Customer Service Call Center Representatives are available during the following hours:

Monday through Thursday
9:00 AM – 5:00 PM

9:00 AM – 5:00 PM

9:00 AM – 12:00 PM

24-Hour Banking Line

To obtain assistance with Telephone Banking, please call Customer Service:

(504) 834-3224             (985) 674-4415

Report A Lost/Stolen Debit Card

To report a lost or stolen Debit Card call:


Report A Lost/Stolen Credit Card

To report a lost or stolen Credit Card call:


Online Applications & Contacts

Mortgage Lending 

(504) 832-5678

Apply for a Mortgage Loan

Online Banking

Once enrolled, you can also sign up for Mobile Banking, Account Alerts, Bill Pay, and Xpress Deposits

Enroll in Online Banking

MasterCard Debit Card

Apply for a MasterCard Debit Card

Personal Lending 

(504) 832-5628

Apply for a Personal Loan

Business & Professional, Commercial Lending

(504) 832-5667

More Information

Send A Message

Send a general question to or via the form below. For your protection, please note this is not a secure method. Please do not submit account numbers, social security numbers, or other confidential information via standard, un-encrypted email.

General Contact Form