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COVID-19 UPDATE: We are temporarily adjusting operations by directing customers to schedule lobby appointments. We encourage you to use the Drive-Thru and ATMs for routine transactions. You can access your accounts 24/7 through Online, Mobile, and ATM banking.
To Schedule An Appointment Click Here or Call Customer Service at (504)-834-6330 (Southshore) or (985)-674-2255 (Northshore). For updates and more information click here.

Online Chat

Let’s start the conversation…

Rather than jumping on the phone, driving to a location, or even sending an email, try our online chat feature that allows you to communicate with one of our specialists in real time.

We are online during the following hours (EXCLUDING HOLIDAYS):

Monday – Thursday
8:30am – 5:00pm CST

Friday
8:30am – 6:00pm

Saturday
8:30am – 12:00pm

Chat With Us Now

To keep your information secure, we do not discuss account specific details through chat.  If you have a question regarding your account, please call us at 504-834-6330.

Frequently Asked Questions

Q: I’m having trouble logging into my account.  How do I reset my password?
A: You can reset/change your password online using the “Forgot Password” link in the login box. If that doesn’t work or you’d prefer a manual reset, please contact Customer Service at 504-834-6330. A rep will be happy to assist you.

Q: What are your Location Hours and Holiday Hours?
A:  Here are links to our LOCATION DETAILS  and HOLIDAY SCHEDULE.

We connect with you.

CALL, CLICK OR COME BY. 

Southshore 504.834.6330 | Northshore 985.674.2255