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Electronic Banking Department

Published:

Young smiling woman sitting on the bed at home and texting with her smartphone, she is social networking and chatting

COMING WEDNESDAY, JULY 26TH!

Introducing Metairie Bank’s fully redesigned mobile app.

Our mobile app is now better than ever. Whether checking your balance, depositing a check, paying a bill or transferring funds, our app delivers a new level of speed, convenience, and security.

It’s Fast: We’ve optimized our app’s performance to ensure your mobile banking tasks are quicker and easier than ever before.

It’s Simple: Our streamlined look and feel make navigating the app even easier – allowing you to complete your banking tasks more effortlessly.

It’s Secure: As fraudsters get smarter, we’ve stepped up our mobile security to keep your accounts safe and provide peace of mind.

If you don’t already have mobile banking, sign up today or CLICK HERE to learn more.

Frequently Asked Questions

  • I already have the mobile app, how do I update?

    On July 26, 2017, the update will be released to the app stores.  Depending on your device settings, you may automatically be updated or you may get a notification to update within your app store.

  • Will I have to re-enroll my device?

    When you update, you will sign in with your username and password.  You may be asked to re-authenticate your device.  This means you will be prompted to answer 3-5 questions related to your public records.

    If you have any trouble signing into your mobile banking, please contact Customer Service at 504-834-6330.

  • Will I have to set up my Passcode or Touch ID again?

    Yes.  When you update the app, you can set up your Passcode or Touch ID login by tapping on “More,” then “Settings.”