Important Notice to Online Banking Customers
Metairie Bank has upgraded Online Banking in order to enhance our security and protect your financial information. New security enhancements will change how you login to Online Banking. Our upgraded security service continues to allow you anytime/anywhere access to your financial information and will better protect your sensitive data.
Streamlined Login Process
You may notice the picture & phrase that previously appeared when you logged in has been removed. In addition, you are no longer required to formally register your computer; the new system has technology to recognize if your computer has been used before to access the system. We are implementing a more secure and behind-the-scenes process to validate your device (PC, laptop, tablet, mobile phone), username and password.
Enhanced Security Settings
We have also added additional layers of security in the event you log in from a device that has not been used in the past. Instead of the simple challenge questions used in the past, you will be asked to validate your identity through a one-time security code via a phone call or SMS message. These enhanced security features help safeguard your information.
If you have additional questions or concerns, please feel free to contact Customer Service at 504-834-6330 firstname.lastname@example.org .