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Fraud Alerts for your Metairie Bank Debit Card.

Metairie Bank is dedicated to protecting its customers with the latest in Debit Card fraud technology. That’s why we offer SecurLOCK Debit Card fraud detection and protection service that includes three convenient methods to send alert notifications to customers:

  • TEXT MESSAGE
  • PHONE CALL
  • EMAIL

SecurLOCK® Communicate is a fraud protection service that helps identify and stop unauthorized use of your Metairie Bank Debit Card. It provides real-time interactive two-way SMS text, voice and email fraud notifications to the contact information attached to your Debit Card. It allows for quicker delivery of fraud notifications and the ability for you to respond more efficiently.

For more information on SecurLOCK Communicate, please take a moment to review the attached SecurLOCK Communicate Cardholder FAQs and sample SMS and email alert notifications.

In order to ensure that SecurLOCK Communicate is able to send alert notifications to you, please take time to verify that your mobile and email address that we have on file for your Metairie Bank Debit Card is current.

FREQUENTLY ASKED QUESTIONS

Looking for a way to lock your card, set up transaction restrictions, and get real-time notifications?

Download the SecurLOCK Equip App